MyRentalCV Support Team

If you are employed you will be required to enter your employment details and the information of a reference contact. If this is not possible, please upload your latest bank statement or your curre...

You will find this on your payslips. Providing your National Insurance number will enable your employer to locate your information and fill out a reference quickly.

When adding your income, please scroll past the HR/nominated contact details and to the bottom of the screen. Here you will find the ‘Upload supporting document’ section. Click browse, select your ...

References can vary in the time they take to send, depending on the email inbox it is being directed to. Please be patient and wait up to 20 seconds for your reference to send. Do not leave the pag...

Employment references are conducted via the MyRentalCV reference platform. If you are self-employed, and do not have a reference from your accountant, you must upload your latest tax return when en...

Address references are conducted via the MyRentalCV rating platform, however, you may wish to add weight to your application by adding a reference document from your previous letting agent/landlord...

When adding an address, scroll past the Landlord/Agent details to the bottom of the screen. Here you will find the ‘Upload supporting document’ section. Click browse, select your file and name it, ...

Click the dark grey ‘send reminder’ text within the relevant address box. Please wait to be notified that the reference has been sent before closing the page.

We understand that sometimes you want to have a look at new properties without serving notice on your current property. This is why, when clicking “Add Address”, you choose whether or not you would...

When clicking “Add Address” you will be asked if you would like to send a reference to your landlord or letting the agent with the contact information you provided. If you select yes, a simple form...