MyRentalCV Support Team

Although our preferred form of reference is a digital MRCV approved reference, you can alternatively upload a paper reference via the document manager.

If a tenant has lived abroad, they can seek a reference from a previous landlord/agent the same as they would for a reference request in the UK.

No, but you are required to provide at least your last 3 months of UK address history. However, you can enter as many address histories as you wish. The more you add the more weight it adds to your...

Your ID documents will help us verify your identity and complete your soft credit check.

MyRentalCV uses data from Transunion to produce your credit score. If you have any issues related to your score, reach out to their customer service team here https://membership.tui.transunion.com/...

We hope that you are happy with your MyRentalCV tenant rating. All property professionals who provide tenant ratings are required to agree to our terms of use which obligates them to rate tenants f...

There is no age limit on performing a credit check on the MyRentalCV system but those under the age of 18 will more than likely have a ‘thin file’, meaning there may not be enough detail for a cred...

MyRentalCV only runs a soft credit inquiry which won’t affect your credit score in any way. It will be visible to yourself on your consumer credit report, but will not be visible to any other lende...

MyRentalCV is free to use.

Your tenant rating is an accumulative average of your previous ratings provided by your landlord.