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  1. myrentalcv Support Desk
  2. FAQ's for tenants
  3. Creating/Updating your MRCV

Creating/Updating your MRCV

  • How do I stop an agent from viewing my MyRentalCV?
  • How can I grant permission for an agent to view my MyRentalCV?
  • Why do agents need permission to view my MyRentalCV?
  • How often should I update my credit score?
  • What is a soft credit check?
  • Why do I need to provide my credit score?
  • Can I add more than one income source?
  • Do I need to upload a document?
  • What should I do if I only have a paper reference for my income?
  • Where do I get an employment reference if I am self-employed?
  • What documents should I upload?
  • Where can I find my National Insurance Number?
  • What do I do if I only have a paper reference to verify my income?
  • Why won’t my reference send?
  • Which documents am I required to upload for my employment?
  • What documents am I required to upload for address history?
  • How do I upload a paper reference from my previous landlord or agent?
  • How do I send a reminder email for my reference?
  • What if I don't want to send my current landlord a reference request?
  • How do I request a tenant reference from previous landlords/agents?
  • Why do I need to provide 3 years worth of my address history?
  • Why do I need to provide my moving date?
  • Where can I find my credit check?
  • Why is my credit check failing?
  • Can I still use a MyRentalCV if I am living in halls of residence or student accommodation?
  • Who can I use as my guarantor?
  • Why do I need a guarantor?
  • I am self-employed and do not have an accountant, what should I use as a reference?
  • Why can I not obtain a credit check?
  • I have a paper reference from my previous landlord/employer and do not want to send them a request for a digital reference, what should I do?
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