MyRentalCV Support Team
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Recent activity by MyRentalCV Support Team-
Where can I find my credit check?
You will be able to run a credit check by clicking the “Update Now” button on the left hand side of your dashboard. Please make sure you fill out all of the relevant information on your MyRentalCV ...
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Why is my credit check failing?
To complete the credit check, please make sure that you registered on the electoral roll at your current address. After that, please check that all your personal information on your MyRentalCV is c...
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What to do if I cannot find the submit button on a form?
Although MyRentalCV supports most browsers, Internet Explorer can act a little bit differently. If you are unable to find the submit button on a reference form, try hovering your mouse over the bot...
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What should I do if I need consent for a tenant reference?
Emails requesting a reference are secure, and contain a reference code that is specific to your tenant. Once submitted, your reference will be displayed on your tenant’s MyRentalCV. If you do need ...
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What should I do if I need consent for an employee reference?
Emails requesting a reference are secure, and contain a reference code that is specific to your employee. Once submitted, your reference will be displayed on your employee’s MyRentalCV. If you do n...
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What if the tenant does not have a rating?
While tenants may not always have prior ratings from previous agencies or landlords, the employment status, credit score and affordability index provide an excellent method of evaluating the tenant.
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What benefits does MRCV give to tenants?
MyRentalCV saves time for both your agency and your tenants. Your tenants will no longer spend their time viewing properties that they would not be considered eligible for. By using MyRentalCV, the...
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Can I change the rating for a tenant?
If a tenancy is incomplete at the time of reference, MyRentalCv will contact the agent at the end of the tenancy to request confirmation or amendment of the tenant rating based on the property hand...
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Are there any costs to become an agent partner?
MyRentalCV is a free service for both tenants and letting agents. There are no associated costs.
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What are the benefits to my agency of using MRCV?
Myrentalcv will provide a concise way to look at a tenant’s credit score, ID, rental history and employment status to allow the agent to make an informed decision on prospective tenants. This allow...